NAMANE APP


Refund Transit Balance




☑️ Refund Transit Balance 

- When refunding transit balance, the requested amount will be refunded to your Pay balance.

- You can request a refund up to KRW 30,000 per transaction.

- Refund requests can be made up to 5 times per month (from the 1st to the last day of the current month).

- A refund fee of KRW 500 will be charged per request.

- Refund Amount = Requested Refund Amount – KRW 500 fees


✅ How to Refund 

[1] Go to [NAMANE App > Wallet] and open the Transit Card tab.

[2] On the Transit Card screen, tap [Refund].

[3] On the Refund page, enter the refund amount and tap [Next].

[4] Review the refund details and tap [Confirm].

[5] Tag your transit card on the NFC sensor to complete the refund.

[6] Check the refunded amount in your Pay balance. 



✅ Notes

※ When tagging, if you move or displace the card repeatedly, the tag may not be recognized properly.

※ For Android Phones, you may receive guidance of the NFC Tag location in the terminal settings.