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Service Manual


NAMANE APP


Lock Card





wallet> Choose Card>Click 'โ‹ฎ'>'Card Management_Card UnLock/Lock'> UnLock



๐Ÿ“ฑ Lock Card

[1] Tap the Add Money button for the card you wish to recharge, then select Pay Balance.

[2] On the payment method selection screen, tap 'Wire Transfer'.

[3] Enter the desired recharge amount and tap 'Next'.
[4] Review the transaction details and agree to the terms for payment processing.

[5] Tap 'Yes, Add money please!', then proceed with payment to complete the recharge.


โ— Please be noted!


โ€ป You can only temporarily lock Pay Balance, transit balance cannot be temporarily locked on the 'NAMANE' app. Please contact Railplus Customer Center for transit balance.

โ€ป Pay Balance card payment and charging are not possible when the card is temporarily locked, but you can charge and use the transportation card โ€ป offline.

โ€ป If you lose your card, please use the ‘Card Termination’ function.

โ€ป The temporary lock on your card can be released at any time, and when it is unlocked, you can use the card as you have previously done before.

โ€ป If the primary card is locked, the next registered card is automatically set as the primary card. You can change it by clicking the ‘โ˜…' button at wallet.